FAQ
How do I measure for my gear?
For neck size: Measure the base of your neck using a soft measuring tape or string, then round up to the next half inch. The tape should be snug around your neck, but not tight, and should sit just below your Adam's apple. If you add length to your measurement, your collar will have a loose fit. Each collar is adjustable +/-1.5"; i.e., a 15.5" collar will be adjustable from 14" to 17".
For wrist/ankle size: Measure your wrist/ankle just below the joint using a soft measuring tape or string, then round up to the next half inch. The tape should be snug, but not tight. If you add length to your measurement, your cuffs will have a loose fit. Each cuff is adjustable +/-1"; i.e., a 6" cuff will be adjustable from 5" to 7".
How do I care for my gear?
All our gear is sealed with a clear top coat, and requires very little maintenance. It can be cleaned with a damp cloth (no soap/detergent), and the liner can be conditioned with a small amount of leather conditioner as needed. When not in use, store your gear in a dry place, out of direct sunlight. For any other questions, please contact us! We're always happy to help.
Is my gear waterproof?
NO. We do NOT recommend getting your gear wet. If your gear gets wet, remove it and lay it somewhere with good ventilation, out of direct sunlight, until it's completely dry. That said, all our gear is finished with a clear top coat that is somewhat water resistant, so very small amounts of water (i.e., light rain), should be fine. In general, if you see water soaking into your gear, take it off and let it dry; if the water beads up and runs off your gear, you can continue wearing it.
Help! I have a problem with my gear!
Don't worry, we're happy to help! Accidents during crafting are rare, but do happen. If your gear has structural problems due to artist error, or does not fit correctly according to the measurements provided, we are happy to make corrections at no cost. For all other issues, we can offer repair/refurbishment services. Contact us any time!